Trading website

Action to date

Yes, I have previously lodged or registered this dispute with the Financial Commission

No, this is the first time I have lodged or registered this dispute with the Financial Commission

Applicant details

Country of residence

First Name

Your Email

Family name

Phone number

Dispute details

Name of the broker you have a dispute with

Please provide a reference number so that your financial services provider can locate the correct information

Please describe the nature of your complaint. Please include as much information as you can, including the type of product involved, the dates the problem occurred, the name, address and telephone number (if you know these) of all
individuals and firms involved and a description of the problem (please attach a separate page if you need more space than provided)

Supporting documents

Please attach copies of all documents you have that relate to your dispute. If your financial services provider has written to you about your dispute, please ensure that you provide a copy of its response.

Please do not submit the following information:

Personal ID documents: passports, driver’s licenses or other forms of personal identification
Financial documents: bank statements, debit/credit card details
Login information: usernames or passwords for trading, banking or other accounts

Dispute Resolution Form

Action to date

Applicant details

Dispute details

Supporting documents

Please do not submit the following information:

Please note: Financial Commission representatives will never ask you for your personal or financial details in the process of handing client disputes

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