Dispute Resolution Process

File a Complaint to Financial Commission

  • Start by submitting a formal complaint to the Financial Commission detailing the nature of the dispute and providing any relevant documentation or evidence
  • Complaints can typically be filed online through the Financial Commission's website or via email.
  • Ensure to include all necessary information such as account details, transaction history, and any correspondence with the financial institution.

Investigation Phase

  • Start by submitting a formal complaint to the Financial Commission detailing the nature of the dispute and providing any relevant documentation or evidence
  • Complaints can typically be filed online through the Financial Commission's website or via email.
  • Ensure to include all necessary information such as account details, transaction history, and any correspondence with the financial institution.

Determination Phase

Awards and Other Resolutions

Both parties are notified of the Commission's decision, and any awarded compensation or remedies are implemented accordingly.